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Communication and customer service are unbeatable
Fantastic experience with Saroj hiking the Everest View Trek over five days last year. The journey was fantastic, everything went smoothly and we had a fantastic time. Saroj was a great tour guide and as it ended up being just the two of us, was completely adaptable to whatever we wanted to do.
But the real reason I recommend Nepal Alternative Treks & Exhibitions to people is the owner, Tej. Before traveling to Nepal, we selected this company over bigger rivals based solely on reviews about Tej and the level of customer service and support he offers.
Tej goes way above and beyond on communication — on my personal Whatsapp for months before the trip, sitting down with us in Kathmandu before we left and constantly on call throughout the tour. This not only provides great peace of mind but can also be a gamechanger, especially if you’re traveling to the Everest region via the hectic Lukla airport.
We only had a very small window to travel during a period when cloud cover had delated flights by days. Thanks to being in constant contact with Tej even whilst up at Namche, we were able to pivot to a helicopoter early and get out of Lukla on the day we planned — a very different situation from the group we met at the Lukla tea house that had been waiting four days for a plane and had been told by their guide a helicopter was impossible.
Nepal is not other countries. It’s difficult to navigate and very changeable. You need a Tej on your side.
Other Reviews
Mera Peak Climb – go on, give it a go!
From the first email to the last hug, I cannot recommend Tej and his team at Nepal Alternative Treks and Expeditions enough! I've just returned from a Mera Peak attempt and can safely say - after 15 years of travelling back and forth to Nepal, that this trip has taken the proverbial cake. Nothing was a bother for Tej - a brain filled with detail and attention and an abundance of knowledge about his team, the regions and how best to cater the trip for his clients. Despite the weather having other plans for us - the climb/trek was a complete success, not just on a personal level, but thanks to planning, fantastic support from my trekking guide Ugal and climbing guide Gyalje, the porters, chefs and each village we stopped at. We were some of the first to open the trails for the season, so it was super quite and peaceful during our walks. We went up in sunshine and blue skies and came down in some of the most incredible snow i've seen in a long time. Not once did I think my safety was a concern - despite falling off Mera La at 5500m and maybe even into a cheeky crevasse at one point. The food on trail was delicious and hygenic. The tea houses were comfy and warm and so very welcoming. I've never had the comfort of a heated blanket at 5000m in all my travels to Nepal - but Refuge Mera at Khare has you covered - some of the best, well-rested nights of my life, which is an achievement at altitude. A last minute decision by me meant plans down the line needed changing - which was a non-issue and done without any hassles, and everyone involved was supportive and excited to participate. I ended up travelling as a solo female when our second member had to cal last minute - and i was treated with such respect and dignity, as I have been during all my travel to Nepal. Again, Tej and his team of experts were fantastic and I highly recommend if you're planning a trip to Nepal to get in touch and see what they have to offer.Erin Hosking
Australia
Mear Peak !
"Trekking through the Himalayas is a magical adventure that everyone should experience. We wanted to explore a quieter, higher and more technical region than Everest Base Camp - Mera Peak was the perfect challenge. We also wanted to work with a local Nepalese company so that any money we spent went directly to the community. After a thorough "Google" search, we came across Tej at Nepal Alternative Treks. He communicated quickly and efficiently with us via email to arrange our trip, from start to finish, and easily answered all our questions. Our trek guide, Nauser, is a credit to the company. We were very lucky to have such a fun, organised and knowledgeable guide with a permanent smile on his face! Thank you team :)."Maria Bentley
Hamilton, New Zealand